Delete an Event Category

To keep your Loyalty instance uncluttered, the best practice recommendation is to delete unneeded or test Event Categories. The deletion process is permanent and irrevocable; you can’t later restore a deleted Event Category.

You don't need to remove the Events from the Event Category prior to deleting the Category. Deleting the Event Category has no impact on the Events currently assigned to the Category (the platform will simply remove the Category assignment from those Events).

To delete an Event Category:

1. Select Communities from the top navigation bar, then select Settings > Event Categories from the side navigation menu. The Event Categories screen is displayed.

2. Optionally, enter a search string in the Search field. You can search for Event Categories based on their Display Name or Internal Name. Click the Search icon. The screen is refreshed to show only the Event Categories that meet your search criteria.

3. To sort the search results, select the desired sort order from the Sort By drop-down menu. The default sort order is by: Category ID.

4. Click the name of the desired Event Category. The Edit Event Category pop-up window is displayed.

5. Click Delete. A confirmation dialog box is displayed; click Confirm.